Graduate Certificate - Human Resources Management (Optional Co-op) (2860)

Students will gain experience in triage, patient and staff scheduling, patient registration routines, medical billing, medical document production and editing, and interpreting and transcribing physician’s orders. Students will also develop strong therapeutic communication skills, and verbal and written communication skills required to communicate effectively with the diverse stakeholders in the health-care system. Throughout the program, students will experience a strong emphasis on problem solving, critical thinking, professionalism, and compliance with industry privacy requirements. In addition to participating in a variety of health office simulations, students will have the opportunity to consolidate their skills in the final semester of this program in a seven-week (minimum 245 hour) unpaid work placement in a local health-care organization.